Sheraton Grand Chicago Riverwalk Location
301 East North Water Street, Chicago, United StatesGuest reviews
Guest reviews are submitted by our customers after their stay at Sheraton Grand Chicago Riverwalk
Edith
2022-05-23
It is upscale place to stay, the food is amazing, and location is unbeatable close to everything.
The bathrooms are very small.
Valerie
2022-07-28
We stayed in the a double room, walking distance to Grand metro station, just 20 minutes on foot
Robert
2022-06-28
Thank you guys for a good stay in a great hotel that is well located.
John
2021-09-23
The hotel is fairly clean and has supper friendly staff.
Dean
2021-11-19
The hotel was TRADITIONAL, I loved staff and drinks. The property was located adjacent to the Riverwalk and downtown Chicago. Also, a Gothic skyscraper was in close proximity to the hotel.
Roger
2021-12-26
I would recomand, incredible base for wedding. Excellent service, warm room with good balcony. Boutique style hotel set in the wonderful area.
Jacob
2021-08-18
Perfect little place, outstanding food offered for continental breakfast. It included a nice bed and an functional bathroom. Early check-in and superb customer service.
Joan
2021-05-18
It was a comfortable experience, I loved location and people. Courtesy from the whole staff.
Danielle
2022-03-18
Staff was warm, location reasonable, bed soft👌
Sébastien
2022-04-16
That place was FINE including location and staff. Bed was soft, I enjoyed it. That was beautiful hotel set in lovely area. The specialities were hot and served in the great restaurant.
Melissa
2022-01-09
The stay at this lovely hotel was an excellent one. Staff was there super. The room was impressive, the bed was big. An exceptionally nice continental breakfast. It was next to many restaurants, the river walk, Michigan Avenue North side of the river, amazing location overall.
Buddy
2021-09-19
Location: the hotel was next to the river walk and train station and Navy Pier. Besides, excellent for visiting a standing drawbridge.
Alexandre
2022-01-11
Spectacular location and the food was incredible. Staff was willing to help and made my stay as really comfortable as it could be. Great pool area too. I enjoyed hot beverages at Yolk - Streeterville😃
Don
2022-03-26
Kudos to fairly friendly staff, awesome views, top location near to the river, lots of shopping places to go to and many restaurants.
Oscar
2021-11-18
The place was fine, we liked it.
Roland
2022-02-11
Staff is sweet, location is brilliant, breakfast is great!
William
2021-06-30
The staff were briliant, the room was well kept, I loved prime location. Got enjoyable breakfasts with cold cereal, eggs. It was an excellent experience in a business hotel.
John
2021-08-09
The staff was absolutely perfect, the accommodation was incredibly friendly and fairly clean. Great room, fine bed and we loved large bathroom. Fast check-in & fantastic service.
Deborah
2022-01-16
Beautiful location, great views and caring staff. Location near to Michigan Avenue North side of the river, downtown Chicago. They served fabulous food in the restaurant for breakfast. Classy hotel with admirable service. Moreover, we were able to park on site.
Curtis
2021-01-02
Picture perfect & neat hotel, it was in a perfectly comfortable location, has polite staff. Loved the club for breakfast. The free soft drinks in roof top bar were very welcome.
Michael
2021-05-30
Absolutely perfect room, marvellous views, informative staff. All in all it's fairly clean place, they have perfect beds. Satisfactory breakfast, courteous service.
Claire
2021-05-02
Very wonderful breakfast and an huge room: that's what we loved. Staff was hospitable when solving the problem.
Joe
2021-01-30
I booked the tradition king room, the place was fairly clean. The perfect staff there were happy to help. The service was excellent and the food was appetising! Plus, they provided me with a free wifi. The hotel had a very central location. I enjoyed the venue's main bar.
Pat
2020-08-14
We greatly enjoyed the views and food. Room was huge, bigger then in most Chicago hotels. 20 mins walk to the center.
Derrick
2021-06-30
it was fairly clean, the staff was outstanding, plus the service was courteous. i got plentiful breakfast with toast and cereal too.
Views appeared to be very limited.
Ian
2021-02-14
It's good value, with Wi Fi. Traditional hotel, GREAT location, we booked a tradition king room and liked it. Magnificent Mile district deserves to be explored. Heating, a safe and a writing table were provided. Besides, they charge 15 usd per 24 hours for Internet.
Walter
2020-08-14
Wanted to explore Chicago and this hotel was excellent base for doing it. Nice views from the rooms. Enjoyed their on-site restaurant CHI Bar, it was good. Besides, it offers Wi-Fi.
John
2020-07-22
The service was great. We liked the pool. Incredible base for a vacation in Chicago.
Gilbert
2020-06-22
Great location, helpful staff. Lots of restaurants to eat close by, like Streeterville Social that was only 15 minutes' walk away. Next door to grant park and other touristic places...
James
2020-06-22
Within minutes of grant park and other local attractions. Magnificent Mile neighborhood was worth exploring:)))
8.3 
Review score
Based on 807 reviews
Main Features
Sheraton Grand Chicago Riverwalk Amenities
-
General
No smoking on site - Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Toilet for disabled
- Bathroom for disabled
- Fire extinguishers
- Key card access
-
Dining
In-room breakfast - Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
-
Leisure & Sports
Indoor swimming pool - Sun loungers
- Live entertainment
- Sun terrace
- Fitness centre
-
Sheraton Grand Chicago Riverwalk Guest Services
Valet parking - Room service
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
-
Room Amenities
Air conditioning - Heating
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
- Free toiletries
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
- Cots
- Children's buffet
- Carpeted floor
Rooms
Frequently asked questions
- During your stay at Sheraton Grand Chicago, you can dine at Shulas Steak House restaurant which serves American dishes.
- Sheraton Grand Chicago lies in the center of the city, in 15 minutes' stroll of Lake Shore Park.
- The cost of a night's stay in Sheraton Grand Chicago is $178.
- Sheraton Grand Chicago provides high speed internet access in public areas.
- Guests of Sheraton Grand Chicago will reach the downtown within 25 minutes' walk.
- Midway International is the closest airport and it is situated within 16 miles from Sheraton Grand Chicago.
- Popular spots near Sheraton Grand Chicago include Navy Pier, Lake Shore Park, Grant Park, among others.
- Restaurants near Sheraton Grand Chicago include Streeterville Social and Bellwether Meeting House & Eatery.
- Sheraton Grand Chicago will accept Visa, Mastercard and American Express as well as other payment methods.
- Sheraton Grand Chicago offers a sauna, an indoor swimming pool and a sundeck.
- Some rooms of Sheraton Grand Chicago welcome guests with the following facilities:
- a seating area
- a mini-bar
- a work desk
- a safe
- a coffee machine
- ironing facilities
- smoke detectors
- a separate toilet
- an electronic key card
- Pets are welcome in Sheraton Grand Chicago.
